Use our on-line Purchase system to purchase standard sized cases. New World Case, Inc accepts MasterCard, Visa, and American Express.

REMEMBER: Nothing is final until you submit your order!

FOR PURCHASES:

	Select the desired items needed and select the quantity.
	CLICK "Add to Your On-Line Quote/Purchase". This will put the items in your shopping cart.  It will also bring you to a page where you will need to input your zip-code and shipping method so we are able to calculate shipping charges.  After viewing your shopping cart, you can choose to "Continue Shopping" or "Check Out Now".
	To check out, click "Check Out Now" and then click "Order by Credit Card On-Line".   You will need to enter your credit card information, e-mail address, and shipping address.  You will receive confirmation by e-mail that everything was submitted correctly, along with a confirmation number to be used in case you need to contact us about your purchase. REMEMBER: Nothing is final until you submit your order.

Shipping Methods:  UPS charges are estimates only. Actual costs will be charged. For Next Day, 2nd Day, or any other shipping method, please call (888) 883-0107 for availability and costs.

* Massachusetts residents will be charged 5% sales tax.

Quantity discounts are available for multiple case purchases.  Please call 1-888-883-0107 for information.

INTERNATIONAL ORDERS:  All non-US orders must be custom quoted.  Please email part#'s and quantities for a quote.

RETURNS:
Equipment may not be returned for warranty or credit without our authorization number clearly labeled on the outside of the shipping cart.  Authorization numbers are available from the main office.  Any returned equipment which is to be credited against your account must be returned in like new condition. Returns of stock items will not be accepted after 30 days. A 25% restocking fee will be charged for non-defective returns of standard sized cases to be credited to your account.  Custom made cases are non-returnable.  Freight collect returns will not be accepted.

All returned products must be in original condition and packaging; otherwise, additional charges may be applied.

Unfortunately, we cannot accept returns for products that have been assembled or modified, nor can we accept returns of custom made items.  If you have any questions about whether a product can be returned, please call us.

Free UPS Orders: On all free UPS orders UPS ground will be free. However, on exchanges, the shipping will be charged. Free UPS Ground is only on the initial order.

PRODUCT ARRIVES DAMAGED.
Our products are well-packaged to withstand damage during shipping.  If an item looks damaged or parts are missing, please notify us immediately

TO RETURN A PRODUCT:

1. Call (888) 883-0107 or email returns@customcases.com with the order number, your name, what products are being returned, and the reason for return.  You will then receive a Returns Authorization Number and the return shipping address.
2. All returned products must be in original condition and packaging;  otherwise, additional charges may be applied.
3. Return the product using your preferred shipping method to the address you are provided.  Please email us the tracking number of the shipment so we can track the return.
4. Please note:  Unless the return or exchange is due to an error on our part, we cannot refund shipping charges, and a 25% restocking fee will be charged.